Shipping policy
Shipping Policy
Overview
At Soleya Scrubs, we are committed to providing you with an unforgettable concierge experience. Our shipping policy is straightforward — free ground shipping on all orders over $30 and free VIP priority shipping on orders over $100. We pack each order by hand, ensuring that your purchase is delivered carefully, quickly and conveniently.
Shipping Method, Cost, and Delivery Time
- Shipping Method USPS Ground Advantage
- Cost Free for orders over $30
- Delivery Time Typically, orders are delivered within 3-7 business days across the U.S. and 5-10 business days to Canada.
- Expedited Shipping Always available with cost determined by carrier and location
Order Processing
Orders are processed and shipped on business days. (Monday through Friday, excluding major holidays). Orders placed on holidays or weekends are processed and shipped the following business day.
Tracking Your Order
Once your order is shipped, you will receive an email with tracking information.
Shipping Areas
We currently ship to all U.S. states and Canada. Please note that we do not ship to P.O. Boxes or military APO/FPO addresses.
Free Shipping
All USA orders over $30 include free ground shipping and over $100 include free priority shipping.
Late or Lost Shipments
While we do our best to ensure timely delivery, factors outside our control may cause delays. If your order hasn't arrived within the expected timeframe, please contact us at hello@soleyascrubs.com. We will provide a solution as quickly as possible.
Customer Service
If you have any questions or concerns regarding your order, please contact us at hello@soleyascrubs.com. We will personally ensure you are taken care of.